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LUNA & PEARL

Terms & Conditions

Welcome to Luna & Pearl. These Terms & Conditions explain the rules for using our website and buying our products.

By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

Using Our Site

You agree to:

  • Use this site only for lawful purposes

  • Not try to damage, hack, or disrupt the site

  • Not copy or reuse our content (photos, text, designs) without written permission

We may change or remove parts of the site at any time.

Explore innovative electronics and gadgets that simplify daily tasks, revolutionizing how you connect and live.

We sell small‑batch and limited‑quantity items. This means:

  • Some products may sell out and not return

  • Colors and details may look slightly different in person than on your screen

  • We may change or stop products at any time

If an item you ordered is unavailable, we will contact you and may cancel and refund that part of the order.

Products & Availability

  • All prices are shown in USD

  • Taxes and shipping costs are shown at checkout (where applicable)

  • We may change prices at any time, but the price at checkout is the price for that order

  • Payment must be received before we ship your order

If there is a clear pricing error, we may cancel the order and issue a refund.

Pricing & Payments

Orders & Confirmation

After you place an order, you should receive an order confirmation email.

We may cancel an order or part of an order, for example if:

  • The item is out of stock

  • There is a pricing or product information error

  • We believe the order is fraudulent or not legitimate

If we cancel, we will refund any amount you have already paid for the canceled item(s).

Shipping & Delivery

Shipping methods, times, and costs are described in our Shipping Policy.

In general:

  • We ship to the addresses allowed in our checkout

  • Delivery times are estimates and may be affected by carriers, weather, or other delays

  • Once a package is handed to the carrier, delays or loss may be outside of our control

Please check our Shipping Policy page for full details.

Returns, Refunds & Exchanges

 

Our returns and refunds are governed by our Refund Policy.

In general:

  • Only eligible items in original condition may be returned, as described in our Refund Policy

  • Some items may be final sale and not returnable

  • You are responsible for following the steps and time limits described in the Refund Policy

Please read our Refund Policy page for details before purchasing.

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  • Gift cards can be used only on purchases from Luna & Pearl, subject to any limits shown at purchase

  • Gift cards may not be redeemable for cash, except where required by law

  • Lost or stolen gift cards may not be replaceable

Please see our Gift Card page for any extra terms.

 

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We respect your privacy. How we collect, use, and protect your data is explained in our Privacy Policy.

By using this site or placing an order, you agree that we may process your personal data according to that policy.

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All content on this site, including:

  • Text

  • Images

  • Logos

  • Designs

  • Layouts

is owned by Luna & Pearl or used with permission. You may not copy, reproduce, or use this content for your own purposes without our prior written consent.

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Our site may contain links or connections to third‑party services (such as payment processors, social media, or other websites).

We are not responsible for:

  • The content, policies, or practices of third‑party sites or services

  • Any damage or loss caused by using them

Please review their terms and policies before using those services.

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We may update these Terms & Conditions from time to time.

  • Changes take effect when we post the updated Terms on this page

  • Your continued use of the site after changes means you accept the updated Terms

We recommend checking this page from time to time.

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To the fullest extent permitted by law:

  • Luna & Pearl is not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products

  • Our total liability for any claim related to a purchase is limited to the amount you paid for that order

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 Governing Law

These Terms & Conditions are governed by the laws of the State of Florida and applicable United States law.

Any disputes will be handled by the courts located in Florida, unless local law requires otherwise.

 Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Gift Cards
Personal Data & Privacy
Intellectual Property
Third‑Party Services & Links
Changes to These Terms
Limitation of Liability
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